Last updated: October 26, 2026
We currently ship orders to the United States. Prices and shipping fees are in USD. Please plan for both order preparation and carrier transport before placing a time-sensitive order.
Shipping rates
Standard shipping is $5.99 for a discounted merchandise subtotal below $50, and free for a discounted merchandise subtotal of $50 or more. Expedited shipping is $7.99. Shipping and applicable taxes are shown at checkout. The merchandise subtotal excludes shipping and taxes.
Preparation and transport are separate
| Stage | Planning window | When it begins |
|---|---|---|
| Order preparation | 5-10 business days | After order/payment confirmation, subject to needed information |
| Standard carrier transport | 10-15 business days | After dispatch |
| Combined standard planning window | 15-25 business days | Preparation plus transport |
How to read the planning windows
Preparation and standard carrier transport are sequential, so the combined standard planning window is 15-25 business days. These are estimates, not guaranteed arrival dates. Business days exclude weekends and public holidays affecting processing or carrier service. Missing order information, payment checks, holidays, customs or carrier disruptions may extend the timeline.
Expedited shipping
Expedited shipping does not remove the preparation stage. We do not promise an expedited arrival date without a confirmed carrier estimate. Contact us before ordering if you need delivery by a particular date.
Dispatch and tracking
When tracking is available after dispatch, shipment information is provided through the order notification channel. Tracking can take time to show a first scan or update. Contact us with your order number if tracking is unavailable or appears stalled.
Address changes and cancellations
Check the address carefully at checkout. Email us promptly to request a correction or cancellation. We cannot guarantee a change after preparation or dispatch has progressed. An address correction, failed delivery or returned parcel may require further instructions and any applicable charges will be explained before a new shipment is arranged.
Delayed, damaged or missing deliveries
Contact service@dorimelva.com with the order number and tracking details if a parcel is delayed or missing. For damage or an incorrect item, retain the packaging and send relevant photos if available. We will review the circumstances and coordinate an appropriate resolution; carrier scans do not replace an investigation where one is needed.
Taxes and import charges
Any taxes collected by the store are shown at checkout. Depending on the shipment and applicable rules, import duties or other charges may be assessed by authorities or carriers and are not included unless explicitly shown. We do not promise that a shipment is duty-free. Contact us before ordering if you need clarification.