Last updated: October 26, 2026
Who operates this store
Dorimelva is operated by Hangzhou Yinyu Media Co., Ltd., at Room 1101-5, Building 1, No. 199 Yueming Road, Xixing Subdistrict, Binjiang District, Hangzhou City, Zhejiang Province, China. Owner: Fan Qingge. These terms apply to use of this website and purchases through it, together with the policies linked on the site.
Using the website
Use the site lawfully and provide accurate information when ordering or contacting us. Do not interfere with the site, attempt unauthorized access, impersonate another person or upload unlawful content. Keep any account access details confidential.
Products, images and information
Our collection presents eyeglass frames. AI-generated product and lifestyle illustrations communicate design concepts; they do not prove physical inspection, materials, measurements, certification or lens performance. Background styling props are not included. Read the listing and clarify essential details before ordering. Prescription fitting and eye health advice belong with a qualified optical professional.
Prices and payment
Prices are shown in USD. Shipping and applicable taxes are displayed at checkout. Payment methods available to your order are those shown at checkout; displayed payment icons are not a guarantee that every method is available in every circumstance. Promotions apply only according to their stated terms.
Orders and corrections
Submitting an order provides the information needed to process your purchase. We may contact you for clarification, payment checks or an availability issue. If we cannot fulfill an order or identify an error that affects it, we will contact you and explain the available options, including any applicable cancellation or refund. We do not substitute materially different goods without your agreement.
Changes, delivery and returns
Request changes promptly by email. Preparation takes 5–10 business days and standard carrier transport takes 10–15 business days after dispatch, for a combined planning window of 15–25 business days. Estimates may change due to disruptions. The Shipping Policy and Return Policy explain charges, timelines, return eligibility and the refund process.
Care and appropriate use
Follow the instructions for the actual item. Do not use ordinary eyeglass frames as protective or safety eyewear. Do not assume UV, blue-light, impact or medical properties without confirmed specifications. Do not bend or heat frames for fitting yourself; seek optical assistance.
Intellectual property and third-party services
Website branding, original copy and original design assets are protected to the extent applicable law provides. Do not use them commercially without permission. Third-party links and services have their own terms and privacy practices. A link does not by itself establish an endorsement or affiliation.
Privacy and communications
Our Privacy Policy explains how personal information is handled. Optional marketing can be unsubscribed from through the email link. Order and service communications may still be needed to provide the purchase or respond to a request.
Website availability and responsibility
We take reasonable steps to keep information useful, but site access can be interrupted and errors can occur. Contact us if you identify an error. Any limitation of responsibility applies only to the extent permitted by law and does not exclude liability or consumer remedies that cannot legally be excluded.
Applicable law and disputes
Subject to mandatory consumer protections that apply where you live, these terms are governed by the laws of the People’s Republic of China. Disputes may be brought before the courts with jurisdiction at the company’s location, without restricting any mandatory right you have to bring a claim elsewhere. Please contact us first so we can try to resolve the issue.
Changes and contact
We may update these terms and will show the current effective date on this page. Changes do not remove rights already acquired in relation to a completed purchase. Send questions to service@dorimelva.com.